FAQ

Looking for coverage? See Coverage and Pricing.

How fast are mobile money payouts?

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Timing depends on the payout method and the local rail. Fiatsend provides clear status updates and confirmations for reconciliation.

Do you support USDC?

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Yes. Fiatsend is designed to hold and move digital dollars (USDC) and settle out to local currency rails where available.

Where can I pay out?

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To local payment methods: mobile money wallets, bank accounts and local agents. See the Coverage page, or tell us where you need to pay and we will confirm coverage for your markets.

How do fees work?

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You pay a clear fee per transaction plus the exchange rate, both shown before you confirm. Fees depend on the payout method and local rail; talk to sales for pricing for your volume.

Is KYC required?

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Fiatsend supports tiered KYC to match transaction limits and regulatory requirements. The exact requirements depend on corridor and use-case.

Can I track a payout end-to-end?

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Yes. Fiatsend is built around traceable payments so operations teams can see status, confirmations, and the audit trail of each payout.

Can I send by phone number?

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Yes. Fiatsend supports phone-number based accounts and destinations where applicable, so payouts can be initiated and tracked by phone number.

Do you offer an API?

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Yes. See the Developers page for API capabilities and integration guidance, and the Docs for reference material.

What happens if a payout fails?

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Fiatsend surfaces payout status clearly. If a payout fails, you’ll see the failure state and can take the appropriate next step based on the corridor and rail.

How do I get started?

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Create an account and run a test flow, then choose the corridors you need. For enterprise use-cases, contact sales for routing and rollout support.

Still have questions?

If you’re evaluating Fiatsend for business payouts, we can help you map rails, limits, and rollout steps.

Talk to sales

Ready to Get Paid and Pay Out?

Open a free sandbox in minutes, or talk to our team about pricing for your volume.